![]() If these steps don't resolve the problem, service and support options may be available to assist you. Repair the UEFI bootloader using the command line. After waiting for Windows Startup Repair to complete, restart the computer to see if the problem is resolved. After returning to the main interface, hit 'Apply' on the upper left corner and hit 'Proceed' to start the rebuilding process. If Windows doesn’t start: Go to Device Service and Repair. Step 2: After entering the recovery environment, select (Troubleshooting)> (Advanced Options)> (Startup Repair). After seeing the interface of AOMEI Partition Assistant Standard, right-click on the system disk and select 'Rebuild MBR'. For more info, see Creating and using a USB recovery drive for Surface. When the Surface logo appears, release the volume-down button. Insert the USB recovery drive into the USB port on your Surface, and then press and hold the volume-down button while you press and release the power button. Start your Surface by using a USB recovery drive. Resolution Press the Power button and the Volume Up button at same time while you are starting the Surface Pro device. Solution 3: Reset your Surface using a USB recovery drive If Windows doesn’t start: Go to Solution 3. ![]() For more info, see Download drivers and firmware for Surface. If Windows starts: Install the latest Surface and Windows updates to help prevent future problems. In a typical image-based Windows deployment, use BCDBoot to set up the firmware and. You can use the tool in the following scenarios: Add boot files to a PC after applying a new Windows image. If prompted, enter the BitLocker recovery key, and then enter the following commands at the prompt: BCDBoot is a command-line tool used to configure the boot files on a PC or device to run the Windows operating system. This problem may occur if you have installed a new piece of hardware, such as a hard drive or CD. Note: For more info about how to shut down your device, see Force a shutdown and restart your Surface.įrom the Choose option menu, select Troubleshoot > Advanced options > Command Prompt. Bootable devices are the hardware that starts up your computer.
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